At Yalesville Veterinary Hospital, we put our trust in you to keep your scheduled appointment.
When we set up an appointment, a specific amount of time is reserved especially for you and your pet. Missed appointments do not allow other patients in need of medical care to be seen by one of our doctors.
It is our policy to require 24 hour advanced notice for all appointment cancellations, allowing maximum availability for other clients when scheduling appointments for their pets. To ensure that our appointment schedule is managed efficiently, we are implementing the following policy for missed appointments:
First Missed Appointment:
If an appointment is missed, a letter will be sent to your home reminding you of our policy.
Second Missed Appointment:
After the second missed appointment, another letter will be sent to your home along with a missed appointment fee of $50. The missed appointment fee must be paid prior to scheduling future office visits.
Thank you for your understanding and willingness to abide by our missed appointment policy. We look forward to providing you and your pet the highest quality veterinary care available.